Optics Fast Bait and Switch Brooklyn New York

Wow!  I can't believe how many other customers have been ripped off by Becky and Dino!

Same story as many others.  Initially contacted this company to replace two temple pieces on my eyeglasses.  First "ballpark" quote was $50-60.  Sent the frames in to Optics Fast.  Next price was $105.  When reminded that they said it would be $50-60, they reduced to $70.

Advised Becky and Dino that I did not want the repair and to send the frames back.  They refused.  I then agreed to the repair and was told that the frames were sent to the "lab."  After four (4) weeks, I asked the status.  I was told they would be ready "next week."  Three (3) weeks after "next week", I again asked for the disposition of my frames.  Was then given a BS story that the frames had to be sent to a "different" lab.  All in all, forty-two (42) e-mails and countless phone calls to determine the disposition of my frames.

By now, it became obvious that Optics Fast is a small time, Mom & Pop, husband and wife, out of their garage, internet rip-off operation.  Fortunately, after contacting my credit card company, the charges were reversed with no objection from Dino and Becky.

And here's another devious move by Becky and Dino...I receive, in the mail, a vial of "lens cleaner."  The package was registered with the US Postal Service and we had to "sign" for receipt!  What they are trying to do, to protect themselves, is be able to prove that they sent the frames back i.e. they will claim that the frames were in the mailing and that we "signed" for them!

This all began on November 19, 2015.  To date, December 22, 2015, Becky and Dino still have not returned my frames.

I intend to begin legal proceedings and would be happy to participate in any class action suit against Optics Fast ... that is, if we can find them!