Complaint Review: Opticsfast - Brooklyn, New York
- Opticsfast 1204 Avenue U #1053 Brooklyn, , New York USA
- Phone: 866-216-3478
- Web: opticsfast.com
- Category: Eye Care
Opticsfast eyeglass repair Brooklyn, New York
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In March of this year, a propane space heater exploded and melted my eyeglasses (I had 2nd degree burns). The plastic which connects the temple to the front was melted. They were therefore unwearable.I found a repair service online, OpticsFast. I inquired, then sent my glasses in for repair. They sent me an estimate of $74.94, which I paid. In May, they returned them, not only not repaired, but even more damaged. When I opened the package, the glasses fell out in pieces. I contacted OpticsFast; they said "let them see what was done". That's the last I heard from them. I've emailed them repeatedly since and sent a letter detailing this problem. I requested a refund. No response whatsoever. I'm disabled and now have been effectively blind since March. They are not answering my attempts to reach them via email and letter to refund my money. I wouldn't now return my glasses to them for repair since I don't trust them. I'd like my money back so I can try to get them repaired elsewhere. The website Yelp.com is full of similar complaints, so I have to conclude that this business is scamming people out of money without providing any meaningful service. I've submitted this complaint also to the Mississippi and New York Attorneys General's office.
This report was posted on Ripoff Report on 08/18/2016 03:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/opticsfast/brooklyn-new-york-11229/opticsfast-eyeglass-repair-brooklyn-new-york-1323280. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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