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Report: #1064347

Complaint Review: OpticsPlanet - Northbrook Illinois

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  • Reported By: drewlee00 — Phoenix Arizona
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  • OpticsPlanet Northbrook, Illinois USA

OpticsPlanet Customer Service Lies Northbrook Illinois

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I ordered some Eotech optics from OpticsPlanet back in Oct. 2012.  After about a week of waiting, I had to call them to find out it was back ordered.  Then started the next 8 months of lies, lies, and more lies.  I called every month and the typical response from the customer service rep was, "It should be here by the end of the month."  Around month 4 I asked where I was in line and they said 14.  A couple more months went by and at month 8, after receiving the same "end of the month" line every month, I asked where I was in line and they said 18.  I then asked to speak to a supervisor who after looking into the sitution stated that I was in face number 32 in line and that there were 130+ units that needed to be filled with the other 31 customers in front of me.  This has been the worst shopping experience of my life.  To all my LEO and MIL friends and community out there, DO NOT TRUST.  The savings that they promise but never delivered on will not outweigh the grief that is guaranteed.

***Full Time LEO & Afghan Vet

This report was posted on Ripoff Report on 07/03/2013 11:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/opticsplanet/northbrook-illinois/opticsplanet-customer-service-lies-northbrook-illinois-1064347. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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