Orchard Bank/ HSBC Card Services held check so that they could charge late fees and overlimit fees City Of Industry California

This credit card company holds check so that payments are late so that they can charge late fees and overlimit fees. They send a statement with a minimun payment if you just pay what they ask you will still be over the limit again and the cycle goes on.

I contacted them because they processed my payment on the day after it was due, which was a Sunday. My point was that they had to have the check by Sat the due date as mail is not delivered on Sunday.

I talked to some robot who has a script that says they have no brain they can only do what they are told. I also did an on line request and got the same response.

Sherry
Palo Alto, California
U.S.A.