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Report: #338331

Complaint Review: Original Keyless - Prescott Valley Arizona

  • Submitted:
  • Updated:
  • Reported By: Somewhere Colorado
  • Author Confirmed What's this?
  • Why?
  • Original Keyless Prescott Valley, Arizona U.S.A.

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I ordered 2 keyless entry remotes in the beginning of May and have not received this order 1 month later. I e-mailed company and received a similar canned response that others have received showing a signature confirmation # that was not listed on my original e-mailed shipping notice that was received 5 days after placing my order online.

When I checked the provided tracking number online it shows Electronic Shipping Info Received for the date the company claims it was mailed, but there is no delivery confirmation listed. The USPS site even states below the tracking number given, This does not indicate receipt by the USPS or the actual mailing date.

In my first e-mail I requested them to ship these items or refund my order. Finally after waiting 7 more days I sent a second e-mail asking for a refund, which I have received no reply. When calling their number only a voice recorded message was given. I only wish I researched this company before ordering.

Andrew
Somewhere, Colorado
U.S.A.

This report was posted on Ripoff Report on 06/08/2008 11:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/original-keyless/prescott-valley-arizona-86312/original-keyless-is-quick-to-take-your-money-but-over-a-month-later-you-still-dont-have-338331. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
7Consumer
0Employee/Owner

#7 Author of original report

I am a real ex-customer.

AUTHOR: Jorand - (U.S.A.)

POSTED: Tuesday, April 14, 2009

When I originally posted this report, the issue with Original Keyless had not been resolved so I used my middle name Andrew.

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#6 Author of original report

I am a real ex-customer.

AUTHOR: Jorand - (U.S.A.)

POSTED: Tuesday, April 14, 2009

When I originally posted this report, the issue with Original Keyless had not been resolved so I used my middle name Andrew.

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#5 Author of original report

I am a real ex-customer.

AUTHOR: Jorand - (U.S.A.)

POSTED: Tuesday, April 14, 2009

When I originally posted this report, the issue with Original Keyless had not been resolved so I used my middle name Andrew.

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#4 Author of original report

I am a real ex-customer.

AUTHOR: Jorand - (U.S.A.)

POSTED: Tuesday, April 14, 2009

When I originally posted this report, the issue with Original Keyless had not been resolved so I used my middle name Andrew.

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#3 UPDATE Employee

We have NO past customers named "Andrew" or "Andy" from Colorado at all.

AUTHOR: The Sky Is Falling! - (U.S.A.)

POSTED: Tuesday, July 22, 2008

About 45 Andrews and Andys......NONE from Colorado.

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#2 UPDATE Employee

This is NOT a real customer....

AUTHOR: The Sky Is Falling! - (U.S.A.)

POSTED: Tuesday, July 22, 2008

"Andrew" from "Somewhere, Colorado"?

If this was a real issue there would be valid information posted.

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#1 Author of original report

Original Keyless Update

AUTHOR: Jorand - (U.S.A.)

POSTED: Thursday, July 17, 2008

After waiting over a month I contacted my credit card company and they put the charge on hold until they could investigate. Within 3 days of the phone call to my credit card company a package arrives from Original Keyless. I had no longer wanted their remotes since I had e-mailed before requesting a refund. Upon opening the package I found two used remotes. Only one remote would work after replacing the battery, the other remote would light up but not work with the other vehicle. I returned the remote that did not work to the return address they provided by e-mail. I notified my credit card company about the items received and item returned. I never read on Original Keyless website that they were selling used remotes or you would have to wait over a month to receive the items.

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