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Report: #23470

Complaint Review: Pacific Bell - Los Angeles California

  • Submitted:
  • Updated:
  • Reported By: Anaehim Hills CA
  • Author Confirmed What's this?
  • Why?
  • Pacific Bell Los Angeles, CA Los Angeles, California U.S.A.

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Hi Everyone- Please do not become involved with Pacific Bell DSL! My email is down and out two or three times a week. The rude billing people say they are "not responsible" for email problems. Their own technical service has said the opposite; that they are "having problems" with the email server.

Also during peak times, Pacific Bell DSL is slower than a 56K modem; much slower! I think it is time for a class action suit, like the ones against AOL, we are paying for services, that we are not getting! They also want $200 to cancel a service that does not work! I have been patient, but after 6 months of not working and paying 49.95 a month; I am being RIPPED-OFF!! Please respond if you know of a class action suit I can join.

Robert
Anaheim Hills, California

This report was posted on Ripoff Report on 06/26/2002 09:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/pacific-bell/los-angeles-california/pacific-bell-ripoff-los-angeles-california-23470. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#4 Consumer Suggestion

I've had FEW problems with Pac Bell

AUTHOR: Terry - ()

POSTED: Wednesday, June 26, 2002

I've had Pac Bell DSL for 2 years now. I've never experienced problems with connection speed. I regularly get speeds of 512K/sec and higher (yes, during "peak" time.) Occasionally, when I first connect, it appears that I have no throughput. When this happens, I click "Disconnect", then click "Connect", and the problem is solved.



As far as email is concerned, I've never used theirs. Even though I gave nobody that address, I started getting SPAM immediately. Get Hotmail or Yahoo mail.

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#3 Consumer Suggestion

I've had FEW problems with Pac Bell

AUTHOR: Terry - ()

POSTED: Wednesday, June 26, 2002

I've had Pac Bell DSL for 2 years now. I've never experienced problems with connection speed. I regularly get speeds of 512K/sec and higher (yes, during "peak" time.) Occasionally, when I first connect, it appears that I have no throughput. When this happens, I click "Disconnect", then click "Connect", and the problem is solved.



As far as email is concerned, I've never used theirs. Even though I gave nobody that address, I started getting SPAM immediately. Get Hotmail or Yahoo mail.

Respond to this report!
What's this?

#2 Consumer Suggestion

I've had FEW problems with Pac Bell

AUTHOR: Terry - ()

POSTED: Wednesday, June 26, 2002

I've had Pac Bell DSL for 2 years now. I've never experienced problems with connection speed. I regularly get speeds of 512K/sec and higher (yes, during "peak" time.) Occasionally, when I first connect, it appears that I have no throughput. When this happens, I click "Disconnect", then click "Connect", and the problem is solved.



As far as email is concerned, I've never used theirs. Even though I gave nobody that address, I started getting SPAM immediately. Get Hotmail or Yahoo mail.

Respond to this report!
What's this?

#1 Consumer Suggestion

I've had FEW problems with Pac Bell

AUTHOR: Terry - ()

POSTED: Wednesday, June 26, 2002

I've had Pac Bell DSL for 2 years now. I've never experienced problems with connection speed. I regularly get speeds of 512K/sec and higher (yes, during "peak" time.) Occasionally, when I first connect, it appears that I have no throughput. When this happens, I click "Disconnect", then click "Connect", and the problem is solved.



As far as email is concerned, I've never used theirs. Even though I gave nobody that address, I started getting SPAM immediately. Get Hotmail or Yahoo mail.

Respond to this report!
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