Parts Direct ripoff fraudulent billing 3 months waiting for refund Las Vegas Nevada

ordered exhaust for harley as a christmas present oct 8 2004 they said part was out of stock and would fill order in 30 days i called back to check on order nov 8 2004 they said they did not know when i would get my order i explaned i need it for a christmas gift they would not confirm i would have order by then i cancelled order the customer rep said he would cerdit my order
back to my card it would appear on the next one or two billing cycles as of 02/02/05 it still has not been credited to my card i have tried several times to talk to some one they have an automated phone message center i did get to have a live chat on the web site they said i would see the credit in one week its been 2

Douglas
little hocking, Ohio
U.S.A.