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Report: #1124659

Complaint Review: Parts Geek LLC - Internet Internet

  • Submitted:
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  • Reported By: Steven — Dallastown Pennsylvania
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  • Parts Geek LLC Internet USA

Parts Geek LLC Beware if you want cancel or return an order! Internet

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I am not submitting this report because I was ripped off by Parts Geek per se. I am submitting this report to make others aware of Parts geek cancellation and return policy that they have supplied on their site. I ordered a set of headlight assemblies for an 03 Mustang. The part had a five star review next to it. About 15 to 20 minutes later I realized the review was for the web site not the part. I attempted to cancel the order and when I read their cancellation policy I knew then I could not cancel the order. Parts Geek does not allow you to cancel an order. I then read the return policy and not only was I charged for shipping but I was also had to pay return shipping and was charged a 15% restock fee. Everything that Parts Geek did was written out on their site. But you see when I go on line to buy merchandise I don't find that it should be necessary to read all the policies before I make a purchase. I can say that I learned something from this. But now I am out of about $45 to learn this lesson. I will go back to (((REDACTED))) who has an excellent cancellation and return policy. (((REDACTED))) does not charge any restock fee or return shipping. If you cancel before it is shipped, it's cancelled.

This report was posted on Ripoff Report on 02/18/2014 09:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/parts-geek-llc/internet/parts-geek-llc-beware-if-you-want-cancel-or-return-an-order-internet-1124659. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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