Complaint Review: Parts Geek LLC - Marlton New Jersey
Parts Geek LLC Worst Car Part Company Ever!!! Marlton New Jersey
Purchased a grill insert for a 1998 Mercedes Ml320 from Partsgeek. The part measures 3" x 18" and weighs about 12 0z. These yahoo's send a part that is twice as long, and obviously meant for a tank! The part was shipped in a box that could have housed 400 of these things! I thought it was odd at the time, but when I realized it was the wrong part, and contacted them to return the item, it all made sense. You see, when you read the instructions for a return and you get to the part where it says to" ship it back in the original box", you see the scam unfolding. I re-packed it(per their instructions) and headed down to the post office. I put it up on the scale and waited for the price. It was $95! I didnt ship it for two reasons: Number 1...I had only paid $26 for the part, and number two, it was $95 dollars for shipping!!!!
Long story short, I contacted them again (which is like adding insult to injury).You can never speak to someone diectly. Its all done though emails! I told them I thought their way of conducting business was ridiculous and would like a refund. To this day, I have yet to receive a response. I still have my $26 dollar plastic insert and will never do business with PartsGeek again.
This report was posted on Ripoff Report on 11/29/2013 10:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/parts-geek-llc/marlton-new-jersey-08053/parts-geek-llc-worst-car-part-company-ever-marlton-new-jersey-1103130. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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