Complaint Review: PC Magazine - Internet
- PC Magazine Internet USA
- Phone:
- Web: http://www.pcmag.com/
- Category: Internet Services
PC Magazine PC Mag Gave positive reviews to BitDefender antivirus which is unethical rippoff Internet
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PC Magazine promoted a product that ripped me off. I purchased a one-year subscription to BitDefender anti-virus software mainly because PC Magazine promoted BitDefender. As my one-year subscription was nearly due to auto-renew, I tried to cancel my subscription online. That didn't work, so I called BitDefender customer service and was told that they would forward my cancellation request to their "sales" department. I said, "No, I don't need sales; just cancel the subscription." The operator said my request would have to go through sales. I tried multiple times with multiple other operators to get the subscription cancelled; they kept telling me that I'd hear from "sales," but I never did. Well, long story short, BitDefender attempted to auto-renew my subscription anyway! They tapped my credit card for the annual renewal fee.
I hold PC Magazine accountable for promoting BitDefender. I wrote another RippOff Report about BitDefender, but I also want it known that PC Magazine unethically promoted an unethical company. I will never -- and I encourage everyone to never -- trust PC Magazine reviews.
This report was posted on Ripoff Report on 12/12/2016 07:59 AM and is a permanent record located here: https://www.ripoffreport.com/reports/pc-magazine/internet/pc-magazine-pc-mag-gave-positive-reviews-to-bitdefender-antivirus-which-is-unethical-ripp-1342660. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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