Peachtree Doors and Windows Will not acknowledge or answer service requests Mosinee, Wisconsin

My husband and I purchased our new home in 2006. The previous owner put in Peach Tree windows and 5 french doors in 2003. Since we have owned the home, we have noticed that the window seals were leaking, causing the windows to fog, the French doors are now hard to open and we have wet rot along the frames. The screen doors get stuck and sometimes I can't even open them. We have numerous windows throughout the house and can not afford to replace them in the near future. One would think that a warranty for windows would cover the defects that this product obviously has. It seems from what i have read in other owners of Peach Tree products, that the complaints are the same. I contacted the company and the too said that because we were not the original owners (which makes no sense!), they could not help us. This is a shoddy product and consumers of this product need the assistance of an attorney willing to help us.

Great news!  I went back to Menards where I purchased the door, spoke to a real Manager, and explained my discontent.  He did two things.  First he gave me a business card for the Peachtree customer service department that oversees the Meanards account.  Second, there is a service complaint form that you can fill out. This would get the Menards Buyer to contact the Peachtree rep and raise some hell.

I contacted Peachtree via the number on the card and to make a long story short, I sent them a bunch of pictures and they are sending me a new door!  WooHoo!!