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Report: #493982

Complaint Review: Peel, Inc.,,, - Salt Lake City Internet

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  • Reported By: hdfatboy08 — Salt Lake City Utah USA
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  • Peel, Inc.,,, Internet United States of America

Peel, Inc.,,, Peel, Inc.,,, posterpass peel evanston Brian Dale Salt Lake City, Internet

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I, like many others, signed up for an offer on a facebook app to earn more currency within a game. I signed up for PosterPass because the offer was attractive, buy 4 posters and spend $5. Well, a few days later I get the posters and thought all was good, until I checked my bank account. Much to my surprise, there was charge after charge from PosterPass for $38.90. Obviously I was shocked, and called the 800 number listed on the charge on my statement. Posterpass had debited $39.80 7 times by the time I caught it! They told me it was for orders of 2 posters each that I would receive over the next few days. I told them to stop charging me ASAP and they said I had enrolled in an auto-shipping program. I canceled my account and waited for all the posters to finally arrive. I took them immediately down to UPS (4 weeks ago) and did a return to sender. I had confirmed with PosterPass that a return shipment was suitable to get a refund (I even wrote "please refund" on every box as to avoid any confusion). PosterPass had told me it would take 2-3 weeks to receive a refund after I returned the items. So needless to say I called them on the 4th week since I had not received any refunds yet. They checked my account and told me they only had one record of 1 item being returned so far which is BS because I sent them all back at the same time with UPS but they claim they only have one and it could take another month to get the rest back. Then after which it would take 2 billing cycles to get my money back (30-60 days). I am not happy about this and fully plan to file complaints with the Attorney General of Illinois about these deceptive business practices and possible fraud and filing complaints with the city of Evanston to try and get their business license revoked. Brian Dale, if you are reading this I WANT MY REFUND NOW!!! You don't know me, but I am the type of person to not give up until I get what I want. It looks like there are a few others like me on here as well. It'd be wise to process these refunds now as to avoid legal trouble.

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