pep boys a defective license plate frame..xmas gift..they wouldnt exchange it without the original packaging.selaphame lake grove New York

 All you have shown anyone is that when you dont get your way you throw a temper tantrum like a child. Believe it or not it is so common anymore that retail businesses have a code for it. PITA. Pain In The a*s. You had NO receipt. You had NO packaging with a UPC on it. YOU broke the liscence plate frame and wanted them to replace what YOU broke. Maybe if you had even ONE of the two items the store requested you would have been helped. But you did not and NOW Pepboys is some corporate monster because they did not give you your way. Exactly how self entitled and self absorbed are you really??

And sure you could have tried the purchase and return. But even that no longer works. YOU call it a "defect", but in your own post you state YOU forced the frame. Businesses no longer fall for that "oh its defective". The only defective here is YOU. You claim to have children yet act like a three year old when you dont get what you want. Yeah your teaching your kids its perfectly ok to act out in public. The better lesson you should be teaching them is TO TAKE RESPONSABILITY FOR YOUR MISTAKES. Which YOU evidently have a issue with. Maybe their mother can instruct them in that area.

Its posted in EVERY retail outlet somewhere. You need your ORIGINAL receipt, you need to return the item in LIKE NEW condition minus any defects. You did neither. There is NO RIPOFF HERE!! Its just the usual self entitled twit trying so desperatly to place the blame on ANYONE else so they dont have to pay for a new frame. This poster is attempting top blame a business when the business is THE INNOCENT PARTY!!!

Grow the hell you child! Just because you are "telling the truth" doesnt change the FACT that you broke the frame and showed your rump the moment you didnt get your way.

 over a 20$ plate frame just cost them who was a loyal customer ..ill never do business with them again

- Really?  So please tell us that without not only the packaging but any sort of proof of purchase you can prove that you are such a loyal customer and bought the license plate frame from them for a Christmas Present.  You could have spent 100K with them, but how about just proving you bought that license plate frame?  Without a receipt you can't.  So regardless of how much you have spent with them stores are no longer going to take your "word" for it. 

As for you boycotting them...please tell us how that goes at your next store when you try to exchange a used item where you have no receipt or packaging.

at least I taught my kids right and to do the right thing and it still pays to tell the truth..

- Actually you want to know what you taught your kids.  That when you don't get your way, it is okay to just throw a tantrum like a toddler who doesn't get to eat their cookie.  Or do you really think it is okay for a grown adult to just twist the license plate frame and throw it in the store?

A better lesson you could have taught your kids is that when you buy something you need to keep the receipt and follow the return/exchange policy of the store.