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Report: #709446

Complaint Review: pet-dog.com - Internet

  • Submitted:
  • Updated:
  • Reported By: arabbossmare — russellville Kentucky United States of America
  • Author Not Confirmed What's this?
  • Why?
  • pet-dog.com 475 Abbe Rd,Elyria, Ohio 440356 Internet United States of America

pet-dog.com ABlackhorse.com Ordered Horse wormer online. Advertised price was per kit. Ordered 10 kits, only received two kits, will not allow returns or refunds. very rude and sent rude emails, Internet

*Author of original report: Stats speak for themselves!

*Author of original report: False allegations

*Consumer Comment: ablackhorse and its owner are upstanding people, subject to unfounded attacks

*REBUTTAL Owner of company: Absolute Baloney

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Ordered online for horse wormer, the advertisement was for a kit each kit contained five tubes. I needed ten kits. advertised price was for kit! I received only two kits. Asked for return or replacement and was told No, then sent me very rude emails. The price was later changed on the internet for tube pricing not kit pricing. Tubes were over-priced  I am not the first this foolish person has tricked. Also took my friends money for joining an online forum. She tried to contact them email and they said they have no record. She also had a returned check and they still say they didn't get it. 

this place is a rip-off and I will tell everyone that I can find that it is!
Will do my shopping elsewhere!

This report was posted on Ripoff Report on 03/23/2011 06:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pet-dogcom/internet/pet-dogcom-ablackhorsecom-ordered-horse-wormer-online-advertised-price-was-per-kit-ord-709446. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
2Author
1Consumer
1Employee/Owner

#4 Author of original report

Stats speak for themselves!

AUTHOR: arabbossmare - (USA)

POSTED: Saturday, January 14, 2012

8 complaints to the BBB and three rip off reports! 

Enough said. How is that for Comprehension?

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#3 Author of original report

False allegations

AUTHOR: arabbossmare - (USA)

POSTED: Friday, January 13, 2012

A black horse did not offer any refund!! I have emails to prove it! But that is okay, I do my shopping elsewhere where there is a guarantee if I do not like or have problems with the product. I stand to what I said. All I can say is the truth is out there and he who seeks truth will find it. This person is a con artist and has had many problems in the past along with the BBB! Enough said

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#2 Consumer Comment

ablackhorse and its owner are upstanding people, subject to unfounded attacks

AUTHOR: 83607 - (United States of America)

POSTED: Wednesday, January 11, 2012

ablackhorse and its owner are upstanding people, subject to unfounded attacks by those in competition or those who delight in trashing others all over the internet. I have seen this ladies posts directed at others as well. She is a troublemaker. Her report, IMHO ( I have been a member of abh for years) is false and only put here to try and cause damage that is completely unjustified.

As an aside, I would hope the Rip Off Report starts doing due diligence on people  BEFORE allowing defamation and lies to be posted.

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#1 REBUTTAL Owner of company

Absolute Baloney

AUTHOR: Ablackhorse - (USA)

POSTED: Thursday, March 24, 2011

The Description for this item clearly stated that the price was for 1 tube and you had to order 5 tubes that are in one kit. So when somebody orders 5 they are getting 1 kit. In this case this person ordered 10 and they got 2 kits. That is exactly what they should expect to receive. The price was not for 5 that is one kit.

Now anybody that is familiar with this product knows that you could not expect to get a complete kit when the price is for one tube.

Secondly: We responded to this person with instructions on how to return her order, but she refuses to do so. Instead she goes around the internet complaining that she didnt get 10 kits for a price that is totally below our or anybodies cost.

Third: We have had contact with this lady over a 6 year period and each time it is a nightmare. She needs psychological help.

Fourth: To her contention that we have changed our kit pricing to a tube pricing again she is full of baloney. What has been changed is that our pricing is now for a complete kit of 5 tubes.

Her comprehension is low.

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