Complaint Review: Petamberalert - Nationwide
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- Author Confirmed
- Petamberalert Nationwide USA
- Phone:
- Web: petamberalert.com
- Category: Animal Services
Petamberalert Don't do it Scam Nationwide
*Author of original report: Refund Recieved
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They didn't mind taking my $79 quickly. They suppose to send out your lost pets info to surrounding vets and whoever else including neighbors. Hmm they're also suppose to send verification emails that they have sent the alerts out but nothing. Signed up with them approximately 24 hrs ago. My first called to voice my concern of why haven't been notified of anything was at 2:34 pm 10/14 and i was told that were so busy they'd have to get back to me, ok sounded a bit odd cause i've never known a company to have a rep leave a message for her co-worker to get back to get back to a customer. I asked her what was going and why i haven't heard anything for them and her answer was that she didn't have an updated log for the new files. This info should've been available for her to pull up since i paid them right? I waited for a call back and never got it so my next call was at 4:06, 4:08, 4:09, 5:17 and 6:01. Remind you they stay open till 7 pm. The reason for all these calls is because after the first one i got a message saying that their phone was offline everytime i called back. Do not trust this company. Maybe they'll answer my dispute in my paypal inbox, if not i know what to do.
This report was posted on Ripoff Report on 10/14/2015 10:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/petamberalert/nationwide/petamberalert-dont-do-it-scam-nationwide-1261394. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Refund Recieved
AUTHOR: - ()
SUBMITTED: Friday, October 16, 2015
After all the mess on the 14th of no responses i filed a dispute with paypal. Oct 15th i followed up and gave them another chance, i called and basicallt=y got the same result which no return phone call. The girl who answered the phone slipped and said that she do not work for them she just delivers the messages, wow. Here is the convo from my paypal, i declined twice because i had to make it clear to them that there was no actual item provided in order for me to get a refund so they finally just issued the refund and closed the case. I didn't trust them to not issue me a refund first or say "yes we will issue a full refund".
Messages
| October 13, 2015 | Payment to PetAmberAlert.com
| $79.95 USD |
PetAmberAlert.com sent you a $79.95 refund on October 16, 2015 and will be sending you a replacement item or part. This problem is now resolved and closed.
Item not as described
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