Complaint Review: Phoenix Financial -
- Phoenix Financial USA
- Phone: 832-225-3374
- Web: phoenixfinancialllc.com
- Category: Collection Agency's
Phoenix Financial I am receiving phone calls daily from unknown numbers stating they are with Phoenix Financial. The representatives are rude and keep implying something is going to appear on my credit unless I verify my information.
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I keep receiving random phone calls on my cell phone daily from various phone numbers from various area codes I do not recognize. When I inadvertently answer (because I typically do not answer unknown numbered phone calls for just this annoying reason), I am always asked to provide my personal information (verify my address, phone, social security, etc.) before they will supposedly in turn inform me why they are calling me. However, I do not consider the inquiries as verification if PF is asking me to provide ALL of my personal information. The representative is usually male and extremely rude. When I state that I am not providing my personal information without knowing why Phoenix Financial is contacting me, the representative usually responds with something similar to, "...well don't give me the information and you will be hearing from a credit agency soon..." or "...this matter will be on your credit very soon...". The reason that I am certain this is a scam is because I have had the same credit card for the past 20+ years and when PF calls me, they are using my maiden name which I have not used on any documents regarding my personal finances for more than 15 years. I have purchased a home, vehicle and various other large items in the past 15-20 years and paid for them all in full with no financial problems resulting from any of them. I did have a tax problem which I resolved completely with the IRS in 2007 (and have documentation to prove it) but other than what I have listed, I have no financial debt or issues that the vendor/company could not call me directly to inquire in a more professional manner. I urge anyone receiving phone calls from unknown numbers with inquiries and responses such as these to simply hang up without even allowing them to annoy you further. I am submitting this report to document the harassment.
This report was posted on Ripoff Report on 07/14/2017 08:07 AM and is a permanent record located here: https://www.ripoffreport.com/reports/phoenix-financial/phoenix-financial-i-am-receiving-phone-calls-daily-from-unknown-numbers-stating-they-are-1385501. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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