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Report: #1300740

Complaint Review: Phoenix Recovery Group - san Antonio Texas

  • Submitted:
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  • Reported By: harriet — arlington Texas USA
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  • Phoenix Recovery Group 2939 Mossrock san Antonio, Texas USA

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This company phoenix recovery group is a rip off.

They claim i owe a apartment which isnt correct. i have called them and have tried to have this taken off of my credit to no avail.

This apartment went out of business and no longer exisit i have asked for proof of this allegagly debit and have never recieved anything

This has impacted my life in a negative way. i am unable to get approved for an apartment or even  a loan for a mortgage This company (phoenix recovery group is a Rip off and they need to be stop)shouldnt be allowed to destroy someone credit due to bogus information from these apartment managers and or companies. I have notice that this company  doesnt care who's credit they are destroying.  

This report was posted on Ripoff Report on 04/19/2016 10:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/phoenix-recovery-group/san-antonio-texas-78230/phoenix-recovery-group-inaccurate-reporting-san-antonio-texas-1300740. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

I have same problem. Have experience with FDCPA and FCRA got credit score up from low 500's to 700+ from Equifax and 620+ from Experian in just a few months!

AUTHOR: ad1981 - (United States)

POSTED: Friday, March 09, 2018

I was looking up Chris Haines and found this report. I disputed it verbally (all legitmate under FCRA & FDCPA) but they still put it on my credit report.

Quick Summary:

_Had issues with not recieiving my new debit card, which caused issues other than rent problems.

_Told managers what happened, but they have to do what they have to do (and so do I).

_Lost eviction but won appeal (paid rent for Nov. when filing for an appeal to County Court)

_Opposing counsel (I was pro per) didnt want me to bring the information iI had in possesion to the Judge so he asked if I wanted to sign a Rule 11 greement  (I win). WHich stiputed that I leave at in 2 weeks and wouldnt incur any other charges but I leave in 3 days as I already cleaned apartment and moved out.

Fast forward a year...

I get an alert for a collection by PRG. Then I get a phone call from a scrub from PRG asking for $4,080.00 but they never listen. So I searched and contacted their CEO and VP of Operations and contacted them. After disputing with the CRA's I got an alert today stating that PRG "certified" the information they had provided to Experian. Now what is awesome about the timing is that I had already mailed out letters under the FCRA and FDCPA, refutting the "validity" and "accuracy" of the alleged debt. Now PRG is caught in a blatant lie.

(See excert from letter sent to all 3 CRA's, the owners of properties, property managment and PRG)

1.  Adequate explanations for the “write-offs” that appear on the resident ledger you provided by email and not mail. 2.  Adequate explanations for charges in November 2017. There was an eviction in JP court which I lost, due to the ignorance of the judge and appealed the decision to County Court. At which time, I paid the required rent to the Court as a condition of the appeal, which ultimately went to Wimbledon Apartment Homes. The charge of $1,397 for the month of November 2017 is incorrect and a violation of the Texas Debt Collection Act as well as an Unfair and Deceptive Trade Practice. 3.  Adequate explanations for the December 2017 charges for rent. As I had cleaned and moved out of the apartments by November 29, 2017. The charges of almost $600 more than the previous month to a total of $1,926.75. 4.  Adequate explanations for the $624.75 “reletting/termination fee” listed. My lease ended on November 2017, the month that I moved out. The original creditor cannot charge a “reletting/termination fee” to a non-tenant. This amounts to an illegal charge under Texas Debt Collection laws. 5.  According to the Rule 11 Agreement signed by opposing counsel for the creditor, there were to be no additional charges incurred by me as long as I turned over keys, cleaned and moved out of the apartments in the 4 days after winning my appeal. I would consider any charges incurred after October 2017 to be fraudulent and illegitimate.

I have had a judgment taken off due to the fact that the entity was not registered with the State of Texas or any county; the lady that appeared in court for the apt complex had no authority to brig suit or represent the apt complex.

Get the NCLC Consumer Litigation books from a bookstore, it will have all the information you need on gettingback at these crooks!

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