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Report: #520264

Complaint Review: Planet Beach Contempo Spa - Valparaiso Indiana

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  • Reported By: Jen — Valparaiso Indiana United States of America
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  • Planet Beach Contempo Spa 503 Silhavy Rd Valparaiso, Indiana United States of America

Planet Beach Contempo Spa Entered into a 2yr contract at $49.95 a month and $50 early termination fee. Terminated early in July of 2009 and still getting $49.95 deducted from my acct in Nov 2009. Valparaiso, Indiana

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Entered into 2 yr contract w/Planet Beach with knowledge of $50 early termination fee and 30 day notice. Unexpectedly, needed back surgery and unable to give 30 days, but terminated contract with my signature.


Employee stated that paperwork would be sent to corporate to review. Disputed early termination requirements since surgery was required and unable to give 30 day notice and employee stated that corporate will have to collect from me when I get a bill in the mail.


I never received any bill and my account has been charged each month since I signed off the contract for the $49.95 a month. Called Planet Beach and was told by owner that her employee stated she called me each month to tell me I needed to come in and pay the $50, which was a lie. No one had called me from there since I terminated.


Owner, Cindy, stated she has to go with what her employee said and since owner didn't sign off of my contract, they can keep deducting from my acct and that the most recent withdrawal this month can act as my termination fee but not to expect any refund.


I informed her that this was illegal and should have been billed for the early term fee. She said they can't bill for that and the fee just has to be PIF at time of termination. I informed her the contract doesn't state that. Am disputing on regular basis and will have to go to small claims court if not resolved.

This report was posted on Ripoff Report on 11/05/2009 07:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/planet-beach-contempo-spa/valparaiso-indiana-46383/planet-beach-contempo-spa-entered-into-a-2yr-contract-at-4995-a-month-and-50-early-ter-520264. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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