Complaint Review: Playful Plush Toys - Valencia California
- Playful Plush Toys 24305 Town Center Dr. Valencia, California U.S.A.
- Phone: 800-255-9164
- Web:
- Category: Toy Stores
Playful Plush Toys Ordered a toy and didn't receive it nearly a month later, unable to contact Valencia California
*REBUTTAL Owner of company: Missing shipment
*Consumer Comment: There are too many of these companies preying on kids.
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I ordered a toy on 1/9/09 and my account was charged on 1/12/09. I tried contacting them on 1/19/09 when I realized my ordered was still listed as "processing" and they claim to ship within 4 to 7 business days. Their phone number is disconnected and their email is undeliverable even though I got an email on the 9th stating they received my order. I had to call my bank and go through a ridiculous process to get my money back and still have to fill out a bunch of paperwork over $22!!
This company is still advertising toys as "in stock" and when I Google them, it actually shows their advertised deals. I am appalled that they are taking money from people even though they are clearly out of business. I wish I had seen these other complaints before ordered because it would have saved me a lot of trouble. It's the principle of the issue that is really bothering me. I hope no one else gives them their money because this is clearly a scam!!!
Christi1975
Loganville, Georgia
U.S.A.
This report was posted on Ripoff Report on 02/02/2009 02:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/playful-plush-toys/valencia-california-91355/playful-plush-toys-ordered-a-toy-and-didnt-receive-it-nearly-a-month-later-unable-to-con-419198. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 REBUTTAL Owner of company
Missing shipment
AUTHOR: Randy - (United States of America)
SUBMITTED: Saturday, January 23, 2010
I am the owner of Playful Plush Toys and due to a series of major incidents, (family health, divorce, and declining economic conditions), I have closed the company. We have been closed for a very long time and I just happened upon this site today and saw this. I hope that you have successfully received a full refund for this purchase you are referring to from last year. Please let me know if you have not and I will make it right. As you know, the site and phone numbers are all gone obviously but you can email me at plushsales@aol.com and I will get back to you promptly. FYI- In the process of closing our doors, one of our main processing PCs was inadvertently reformatted before getting backed up and subsequently we lost some order data which much have been the time frame you ordered....Again, I'm terribly sorry that this occurred and as a father to two little ones myself I in no way intended on shorting anyone out of their end of the deal when dealing with the company I created several years ago.

#1 Consumer Comment
There are too many of these companies preying on kids.
AUTHOR: Blimp Flying Models - (U.S.A.)
SUBMITTED: Wednesday, April 15, 2009
There are too many of these companies preying on kids.
The US doesn't care. I've discovered the Toy industry organizations over the manufacurers don't mind what's going on beneth them in manufacturing and at the retail level.
So the crooks continue to feed.
There is no reason the US can't almost halt the bad business being conducted on the internet. It's a real problem and minefield for consumers.
Thanks for posting this on RR as a warning to others!, Blimp Fyling Models
My Megatech International Ripoff Report Resources:
The problem (and someone else with a double Megatech product failure on the same product) :
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm
Briefly why we are stuck in this situation:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#332450
Megatech defends quality like this:
http://www.ripoffreport.com/images/reports/345723-1.jpg
The Megatech warranty ripoff:
and VP David Deans declaration of a service fee for next failure even though warranty not expired.
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#337440
Putting misguided faith into Megatech:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#339284
Peter Winston, President of Megatech International. Dud right out of the box description:
http://www.ripoffreport.com/images/reports/345723-5.jpg
and
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#329629
and
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#348921
Here I am in the same boat as the alleged problem at the State University of New York Cobleskill Equestrian Center where Peter Winston of Megatech has allegedly reneged on a firm handshake agreement, just like Megatech did to me.
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#368998
Untrustworthy Jon Lodato of Megatech scared to let Ripoff Report listen to their recorded meeting that shows proof of Megatech messing the customer around:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#334464
and
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#341716
Megatech lies and the worthless BBB
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#333496
Megatech totally rips off a child almost generating a child in need, whilst donating to children in need the same year ?? :
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#342990
The Industry:
TIA the Toy Industry Association
http://www.ripoffreport.com/reports/0/391/RipOff0391713.htm
Toy Directory - Toydirectory.com
http://www.ripoffreport.com/reports/0/397/RipOff0397697.htm
Hobby Manufacturers Association HMA
http://www.ripoffreport.com/reports/0/398/RipOff0398100.htm


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