Complaint Review: plimus.com - Milpitas California
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- Author Not Confirmed
- plimus.com 142 N. Milpitas Blvd. #435 Milpitas, California United States of America
- Phone: 858-350-7473
- Web: http://www.plimus.com
- Category: Consumer Services
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*UPDATE Employee: Plimus - Refund Resolution
*UPDATE Employee: Plimus Response
Show customers why they should trust your business over your competitors...
I bought software from tubechanneldoctor.com it was a 7 day Trial for .25, if you canceled within 7 days you were not suppose to get charged 19.00/month, well I cancelled within 1 hour of buying the software because it was crap. (Most software that you buy thur plimus.com is) and they still chared me for a month after cancelling, I sent them a email and told them i had cancelled as soon as they charged me and they said we cancelled your order, but you will still be charged for this month. Say What? so folks stay away from tubechanneldoctor.com and plimus.com they are scammers hand in hand
This report was posted on Ripoff Report on 09/22/2011 12:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/plimuscom/milpitas-california-95035-4401/plimuscom-yaniv-cohen-plimuscom-scamplimuscom-alertplimuscom-review-milpitas-calif-779999. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
Plimus - Refund Resolution
AUTHOR: stephanie_plimus - (USA)
SUBMITTED: Tuesday, November 08, 2011
Hey Gary,
This is Stephanie again. Since I never heard from you, I went into our system today and searched every transaction of tubechanneldoctor.com until I found yours. I wanted to make sure that your order had been successfully refunded, as per your request. From the order details, it looks like a refund for $19.00 was issued back to your credit card on October 6th. As soon as we became aware of your dissatisfaction with the product, we quickly and pro-actively refunded your money. Actually, thanks in part to your post on this site and others like it regarding this vendor, we realized the tactics they were using to charge their customers with hidden subscription terms, and we suspended this vendor from using our platform. If you have any questions, please don't hesitate to reach me at 408-454-5699.
#1 UPDATE Employee
Plimus Response
AUTHOR: stephanie_plimus - (USA)
SUBMITTED: Tuesday, October 18, 2011
Gary,
I am the product marketing manager here at Plimus, and I am happy to help you with any refund issues you may have. Please feel free to contact me at skype id: stephaniek.plimus or via phone at 408-454-5699 (site rules don't allow me to sign my name or include an email address), but a quick Google search of stephanie product marketing manager Plimus should yield my email address. I look forward to hearing from you soon.
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