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Report: #1055326

Complaint Review: Plimus.com - Ontario

  • Submitted:
  • Updated:
  • Reported By: harold — Whitby
  • Author Not Confirmed What's this?
  • Why?
  • Plimus.com Ontario Canada

Plimus.com none retired Ontario Canada

*UPDATE Employee: Canceling subscriptons

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mY NAME IS hAROLD AND HAVE BEEN RIPPED OFF THIS WILL BE THE 3RD TIME. THEY KEEP BILLING ME ALMOST EVERY 3 MONTHS AND TODAY I TOLD A GIRL BY THE NAME OF JENNIFER AND SAID MY ACCOUNT WILL BE CANCELLED WITH A REFERANCE NUMBER. IT IS WAIT AND SEE. MY CREDIT CARD COMPANY IS AWARE OF THE CHARGE IF IT GETS ON MY NEXT STATEMENT THEY WILL GO FARTHER. SO HOW THEY ARE USEING A VERY OLD CARD TO FRAUD ME,THE CARD HAS LONG BEEN REPLACED. DON`T KNOW HOW OR WHY THEY HAVE THIS TYPE OF INFO AT ALL IT IS A NEW CARD BUT THEY ARE CHARGING ON A CARD THAT HAS BEEN GONE THREE MONTHS. HOPE  THIS HELPS. SORRY ABOUT THE CAPS. THANK YOU

This report was posted on Ripoff Report on 05/31/2013 11:04 AM and is a permanent record located here: https://www.ripoffreport.com/reports/plimuscom/ontario-l1n7k9/plimuscom-none-retired-ontario-canada-1055326. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Canceling subscriptons

AUTHOR: BlueSnap - ()

POSTED: Monday, June 03, 2013

Dear Harold,

I apologize that your subscription was not canceled sooner. We submit receipts after each charge is made to the email address we have on file which is provided by the customer when enrolling. The reciept lists our contact details in case the charge was in question offering our 24hr/ 7 day a week phone number for support, as well as our contact email. 

Our phone number is also listed next to the charge when looking on your bank statement, credit card companies also provide our phone number when inquiring about the charge. 

If Jennifer from BlueSnap was able to assist you with the refund, please wait 5-7 business days for it to reflect on your account. Should you have any further questions, please contact us at: (866) 312-7733

Regards,

Community Manager at BlueSnap (formerly Plimus)

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