PMIDENTITY They have been charging my bank account for 14 months and I did not know it. I cancelled a free credit report and they are still charging me. They say I can not get my money back but they have cancell Internet

I used a free credit report and then I cancelled the membership. PMIdentity says I did not cancel the membership and they have been billing my bank account for 14 months.  They say I signed up on line and I told them I did not.

They say that they can not refund my money eventhough I told them that I did not sign up nor have I used the services. They have not sentt me any material that even says I am a member. The membership number is not even valid. They could not find the account when I gave it to them but they could find it under my husband's name.

How do I go about getting my money back or find out if this company is a constant scammer when it comes to charging on someone's card.