Complaint Review: PNC Merchant Services - Pittsburg Pennsylvania
- PNC Merchant Services *** ********** ** Pittsburg, Pennsylvania USA
- Phone: 412-762-2000
- Web: www.pnc,com/MerchantServices
- Category: Credit Card Processing Companies
PNC Merchant Services PNC Bank PNC Merchant Services Is A Ripoff! Don't Sign A Contract With Them!! Pittsburg Pennsylvania
*Author of original report: PNC Did Nothing!
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I signed up with PNC Merchant Services on 9/24/2014 for a simple merchant account; an account with no monthly fees. I specifically told Randi McKenna that I was not going to be processing credit card payments on a regular basics and did not want to pay a monthly fee. Now, almost two years later, PNC starts charging me $19.50 fee per month. I contact them and they informed me they sent a letter to me in February; I never received the letter and I told them. They assigned me a person Mark Blackstock, ***-***-****, to resolve the issue for me about the fee and about cancelling my merchant services account; he did absolutely nothing - they are crooks. Blackstock told me that I signed the contract and agreed to a fee, if I did not process $60,000 a year in credit cards and that I signed the contact stating, agreeing to keep the account for 3 years; I was not aware of either of these things. These are key things that Randi McKenna should have pointed out to me. I never would have agreed to processing $60,000 a year in credit card payments or to keeping the account 3 years. The figures McKenna put on my application for Visa and MC amounts, I did not give them to her; she put them there on her own. She is responsible for letting the customer know all these things but she did not tell me anything. PNC Merchant Services are a rip off and is designed to get customers sucked in for long periods, so they can make a profit. I have contacted their corporate office several times, speaking to various individuals, who blames me for not reading my contract and refuse to cancel it. As I pointed out, Randi McKenna should have told me the two very important things on the contract about the committment for 3 years and the fee that will be charged if I did not process $60,000 in credit card payments; in my case, Randi put it up to $75,000. There is no way, I would have agreed to either of those terms! PNC Merchant Services should be shut down for deceiving people!!
This report was posted on Ripoff Report on 06/14/2016 10:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/pnc-merchant-services/pittsburg-pennsylvania-15222/pnc-merchant-services-pnc-bank-pnc-merchant-services-is-a-ripoff-dont-sign-a-contract-w-1311316. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
PNC Did Nothing!
AUTHOR: - ()
SUBMITTED: Thursday, August 18, 2016
After all the complaints I made againist PNC Merchant Services Department, they did absolutely nothing!! They have me tired in a contract for 3 years, which ends Sept 2017, to pay them $19.50 a month for merchant services I don't even use! Buyer beware of PNC Merchant Services, they will rip you off and get away with it!! Don't do business with them at all!!


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