PODS PODS Moving and Storage dropped our POD and broke all of our furniture Nationwide

On a cross-country move from Boston to Seattle, PODS managed to drop our whole POD from a pretty decent height before it even left the Wilmington depot. It was so bad they had to move (what was left of) our stuff to a new POD since the old one was broken. We had an adjuster come out and look at everything, and basically all of our furniture, paintings, and even our mattress (~$20k total) were trashed.

They even messed up our insurance, quoting me 20k but only providing me 15k, and have said that I won't get a refund of even part of our $4,800 fee since they "still provided a service". I feel like we would have been better served just tossing our stuff randomly in a moving truck and hoping for the best. Terrible company, and I will recommend everyone avoid them like the plague.