PODS PODS Sylmar PODS auctioned off family belongings without returning phone calls and email messages Sylmar, California

Check out wrongfulauction.com

companies need to show some corporate responsibility by recognizing when they wrongfully auction and do their best to recover the property and pay for the damage.

The Self-Storage industry has grown fast and boasts of its profitability  http://blog.selfstorage.com/storage-news/infographic-self-storage-industry-explodes-1810 also how to raise rent regardless of economic times http://blog.selfstorage.com/self-storage-operations/the-art-of-raising-rent-2347.  This year - trying so sneak a value limit into a bill "to allow email" see http://legiscan.com/CA/bill/AB983/2013. 

now there is a website for wrongfully auctioned people:  wrongfulauction.com

My family of 6 suffered a wrongful

auction in Los Angeles. We lost ALL of our life's possessions, pictures, memorabilia

- lots of our children's things too. EVERYTHING WE OWNED! We are completely devastated;

I can't let it go. I imagine all of our photos, trophies, certificates,

keepsakes in a trash dumpster; it is absolutely shameful!



The Company claimed that they mailed letters to us but we never received

anything. We made our payments and The Company had our billing address. By

their own account they mailed to the address we moved from. We believe this is

a negligent act that is common with The Company. Our mission is to ensure this

NEVER happens to anyone anywhere else!



We have "dug deep" in research and gotten legal advice. Here is the

legal benefit of our experience: Collect your evidence and email me/contact me

we know of an attorney with experience in self storage cases, that knows how to

find noncompliance within the self storage laws which is the key to obtaining

relief. We can help each other in making sure this never happens again to

anyone else while pursuing all legal remedies due to us.



If you do not intend to help us obtain a positive resolve; please keep all

negative, judgmental and unwarranted comments to yourself. Love and Light to

ALL!



Sincerely,

lifefree761@yahoo.com

I have been having the same problems with this account representative, Grace Tavarez.  In fact, not once I have been able to speak with this individual and she does not return phone calls.  I was fortunately lucky to be able to have my account taken care of by another representative that deals with another region but I remain having huge communication problems with this company.  I, myself, have had a family emergency and needed to make arrangements to have my balance taken care of.  It took me over 8 phone calls to be able to reach someone that could take care of me.  Even when I did make the arrangements to pay off the account, I needed to constantly call them and remind them to charge the installment on my card.  It has been a horrible experience dealing with this company.  I used them a few years back and I did not encounter this problem but recently it has been a total nightmare.

Eli

Dear Family California United States of America,

We are in receipt of your complaint with PODS Enterprises, Inc and we are concerned about the service you are reporting.  PODS Enterprises, Inc. has been in contact with Family and we are currently working towards a resolution.  Please feel free to contact us via email address below.  We have also provided a toll free number for your referrence.

Thank you

consumerresolution@pods.com

888-776-637 ext 6303

PODS Enterprises, Inc.

In addition, PODS refuses to give any other local or direct phone number so you end up speaking with customer service people who will tell you that THERE IS NO SUPERVISOR EACH TIME to assist you, that CUSTOMER SERVICE DOESN'T HAVE ANY INFORMATION TO GIVE YOU and that THE ONLY THING CUSTOMER SERVICE CAN DO FOR YOU IS TO TRANSFER YOU TO A VOICEMAIL which is pointless because PODS will NEVER CALL YOU BACK NOR EMAIL YOU.