Complaint Review: Pogo ,EA Games - Internet
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- Author Confirmed
- Pogo ,EA Games pogo.com Internet U.S.A.
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- Category: Casinos & Cardrooms
Pogo , EA Games pogo 'free' 2 week trial ended up costing me $32 in overdraft fee Internet
*Author of original report: it was only a trial
*Consumer Comment: thats strange
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i signed up for a club pogo free 2 week trial october 19, 2006. the information stated that i would be charged nothing until the end of the trial (november 2, 2006), and then only if i did not cancell the membership. i learned from my bank that on october 30th, pogo put a hold on my account in the amount of $39.99 (the cost of a 6 month membership) which caused an overdraft fee from my bank of $32. i contacted pogo and requested that they credit my bank account with the $32 overdraft fee or reinstate my club pogo (which i had cancelled the day i heard from the bank) for the $7.99 difference.
i have contacted them 3 times, with only automated responses stating that they have received my contact and will get in touch with me. pogo did not actually make any money off me, but i ended up paying $32 for a 'free' trial due to the overdraft fee. pogo misrepresented the fact that you are not charged anything before the end of the trial.
Zelda
EVERGREEN, Alabama
U.S.A.
This report was posted on Ripoff Report on 11/06/2006 03:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pogo-ea-games/internet/pogo-ea-games-pogo-free-2-week-trial-ended-up-costing-me-32-in-overdraft-fee-internet-219332. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
it was only a trial
AUTHOR: Zelda - (U.S.A.)
SUBMITTED: Friday, November 10, 2006
Thank you for your suggestion of a what could have been a good explanation for pogo. However, I am positive that it was only supposed to be a trial. I suppose they have changed their policy sometime after you used the trial. If you will check on pogo's site, you will notice that they now require a credit card, check card, or such simply for the trial to take effect.
#1 Consumer Comment
thats strange
AUTHOR: Dana - (U.S.A.)
SUBMITTED: Friday, November 10, 2006
thats weird because i always play on pogo. i even used the two week trial then a few months later i decided to buy a month. are you sure you didn't by chance buy it instead of get the two week trial. because at the end of the trial you should have got a email asking if you want to be part of the club if you click on that then you have to put in a credit card or some thing. but the trail they never asked for a credit card.
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