Complaint Review: Pool Tables Direct - Ultimate Game Room - Monument Colorado
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- Author Confirmed
- Pool Tables Direct - Ultimate Game Room PO Box 2569, Monument, Colorado U.S.A.
- Phone: 817-704 0231
- Web:
- Category: Computer Fraud
Pool Tables Direct - Ultimate Game Room BUYER BEWARE 0 CUSTOMER SERVICE PHONE NUMBERS OR E-MAILS DO NOT WORK Monument Colorado
*Author of original report: Ahem,Joe
*Consumer Comment: Ahem, you didn't check the customer service number and e-mail BEFORE you did business here?
*Author of original report: Pool Tables Direct/Ultimate Game Room
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I ordered a custom Pool/Dining table on November 23rd, 2008 we have already paid $2051 so far.
After I had ordered the table I wanted to change the pocket style. So I tryed to get in contact with the company for 1 week everyday. I became extremely suspicious. If I could not contact them to change my pocket style what would it be like if I had a warranty issue. So I decided to cancel my order . I tried repeatedly to contact this company to cancel my order with no success.
I have tried every day Monday thru Friday to talk to someone, with no success. I have now e-mailed them as well as filing a report with the Better Business Bureau in Southern Colorado.
It has been 1 1/2 months with absolutely no contact with the company. Every month my account is being debited $187.
All I want is to cancel my order with a full refund. It has been 44 days of daily phone calls and e-mails. I WANT TO CANCEL MY ORDER, GET MY REFUND AND CANCEL THE MONTHLY DEBIT HELP!
Chekimunki
Vacaville, California
U.S.A.
This report was posted on Ripoff Report on 01/11/2009 10:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pool-tables-direct-ultimate-game-room/monument-colorado-80132/pool-tables-direct-ultimate-game-room-buyer-beware-0-customer-service-phone-numbers-or-e-410890. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Author of original report
Ahem,Joe
AUTHOR: Chekimunki - (U.S.A.)
SUBMITTED: Friday, January 16, 2009
I am deeply offended by your comments. Yes, I had checked both phones and e-mails and they were working in November. Also the comment regarding a bargain insinuates that I am cheap. Don't be so judgmental; this post was to help others who are in the same situation. If it prevents some one else from getting scammed then I have made a difference.
#2 Consumer Comment
Ahem, you didn't check the customer service number and e-mail BEFORE you did business here?
AUTHOR: Joe - (U.S.A.)
SUBMITTED: Friday, January 16, 2009
Sometime the desire to get a bargain can stampede an otherwise rational, cautious person into moving too fast without doing their homework.
I hope you can recover your money
#1 Author of original report
Pool Tables Direct/Ultimate Game Room
AUTHOR: Chekimunki - (U.S.A.)
SUBMITTED: Thursday, January 15, 2009
Ok, so I reported this company to the Southern Colorado BBB and the FTC. I spoke with a representative from the BBB who informed me that I am one of many and they have not received, or expect to receive any response. I have also reported this company to my Bank as well as changing my account number to prevent any further ACH debits. I had another one come through my bank today, but my bank rejected it. It was a hassle but know that my account has been changed I can rest easy.
I will be flagging my credit reports also just in case. I will be filing a claim against this company.
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