Report: #1437712

Complaint Review: Pop Grab -

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Ripoff Report is Xcentric Ventures

Submitted: Sat, April 07, 2018
Updated: Sat, April 07, 2018
Reported By: Suzanne — Flower Mound Texas United States

Author Not Confirmed

Why?

Pop Grab China

Phone:
Web: popgrab.com
Category: Mail and intenet fruad

Pop Grab PopGrab Never received item but was charged for it Internet

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Ordered 2-glass dipped ink pens/gift box for a total of $77.93 on January 7, 2018. Credit Card was charged that day. Never rec'd items. They gave me a tracking number which states "Label created, not yet in system". I've sent multiply emails to them. Usually no response. Twice I receved a generic response that they guarantee the item is in process and my complaint will be escalated to management. And nothing! Do not buy from this company!

I have filed a complaint to CitiBank, who contacted the company and they have had no response.

popgrab.com/products/dip-glass-pen-ink-included

This report was posted on Ripoff Report on 04/07/2018 11:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/pop-grab/pop-grab-popgrab-never-received-item-but-was-charged-for-it-internet-1437712. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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