POSTAL ANNEX HWY 111 INDIO CA CORPORATE POSTAL SERVICE Indio California

I used this postal box service so i could receive my mail safe and secure well i can't really say because i am missing a check but i can say this i called, asking if i had any mail in my box, mind you I just got out of the hospital after severe accident so i would call to check on my mail because its easy and my mail was being opened where i lived. I called they lady rudely hung up on me her name is Valentine. I called back and gave me an excuse that the other lady didn't hear me well she was the only one working at that time that's one lie so i got in my car went to check my mail before opening the box i asked her who opened my mail? She said "well i saw the rip part but not the openend part" Really? You mean it just continued to open by itself? Anyways i called Corporate, they didn't apologize they said they "should" take better measures to record and log any incoming opened mail in fact i had to mention this because i knew more than this guy i  had talked to he actually "trains" individuals on franchise poor job I might ad. I will close it down after my 3 months i wouldn't suggest getting a box there the people there are very rude and they open your mail.

Upset concerned consumer.