NOTICE! Those consumers located in the European Union, effective 5/24/2018 due to the GDPR, citizens of any GDPR applicable country or anyone sitting in, or operating from, such country are prohibited from using this site. Read our Terms of Service to learn more. By using our site you understand and agree to these terms. Don't blame us... blame Europe! This site uses cookies to store information on your computer which may track your browsing behavior on our site and provide you with ads or other offers that may be relevant to you. Some are essential to make our site work; others help us improve the user experience. Read our Privacy Policy to learn more.

Report: #738824

Complaint Review: Powderhorn Agency - Proguard - Brookfield Connecticut

  • Submitted: Thu, June 09, 2011
  • Updated: Tue, August 02, 2011
  • Reported By: BurnedByOil — Bedford New York United States of America
  • Powderhorn Agency - Proguard
    PO Box 872
    Brookfield, Connecticut
    United States of America

Powderhorn Agency - Proguard Denied coverage on a oil tank policy by hiding behind convoluted language and contradictory terms. Brookfield, Connecticut

*Author of original report: Powderhorn / Proguard / QBE Complaint Withdrawn

Show customers why they should trust your business over your competitors...

Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..
After being covered by the Powderhorn's "ProGuard" underground oil tank insurance policy for many years, I needed to file a claim for the accidental release of oil into the ground beneath the tank.

The Powderhorn Agency rejected my claim, referencing a series of convoluted and contradictory exclusions, which, under New York State law, are held against the drafters of such "policies."

Regardless, Powderhorn, under their ProGuard Policy (QBE Insurance), continues to reject may appeals to do the right thing, remediate the contaminated soil, and cover me as promised in their so-called policy.

They intentionally give their customers a false sense of security, yet word their policy in such a way that you are not covered regardless of how long you have been paying premiums, regardless of trying to protect the environment, and regardless of adhering to the terms in policy.

Don't be fooled if you have a ProGuard policy. You are likely not covered in the event of a disaster. What's more, they force you to continue to use oil as a heat source even after you have had a bad experience.

Just say not to Powderhorn / ProGuard / QBE.

This report was posted on Ripoff Report on 06/09/2011 12:04 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals


#1 Author of original report

Powderhorn / Proguard / QBE Complaint Withdrawn

AUTHOR: BurnedByOil - (United States of America)

After discussing the issue further with Powderhorn / ProGuard / QBE, we were able to resolve it in a way that was acceptable to both parties.
Respond to this report!