Precision Funding Group Norman Lee Tomasello Jr. Mortgage Fraud Cherry Hill, New Jersey

We apologize for what is, apparently, incorrect information contained in a mailer received by the consumer.  Please understand that PFG uses the services of an outside company to gather the customer-specific information contained in the mailers.  The outside company obtains information using what is called a soft pull.  A soft pull means information companies are able to obtain without written permission or authorization.  The customer-specific information that is obtained by the outside company is not reviewed by PFG; rather, PFG relies on that company with regard to the accuracy of the customer-specific information in the mailers.     
 
Unfortunately, it appears that the customer-specific information contained in the mailer received by this consumer was incorrect.  PFG, however, is in no way targeting seniors, or any other group, for a scam or any other illegitimate purpose.  PFG would like to apologize to the consumer for any inaccurate information that was contained in the mailer that he received, and for any inconvenience he may have experienced.  PFG would like to reiterate that it is not involved in any dishonest business practices and that it does not intentionally send out information that is incorrect.  Since being made aware of the inaccuracies in the information forwarded to the consumer, PFG has contacted the outside company and expressed our concern with regard to the accuracy of the information contained in the mailers, and PFG will continue to monitor the situation.

As for Mr. Tomasello, it seems that the only reason his name is in the title of this complaint is because when the consumer called regarding the mailer, the call was directed to Mr. Tomasello.  If the information in the mailer was not correct, that is not Mr. Tomasellos fault he simply answered the consumers question.  Mr. Tomasello conducted himself with professionalism and courtesy towards the consumer during their conversation, so it is not clear why the consumer felt it necessary to name Mr. Tomasello personally in this complaint.  

PFG is happy to respond to consumer complaints and is constantly seeking to improve our processes and customer service.  We welcome the opportunity to address our customers questions and concerns.