Precision Induction Cooktop Hearthware Questionable advertising, terrible customer service, Unauthorized charges to credit card, Untimely shipment, Incomplete order Libertyville, Illinois

On 06/22/12, I responded to a television advertisement for Precision Cooktops. The advertisement was a complete 2 for 1 offer at $99.00, plus shipping and handling. Over the phone I paid for my order in full with an added free upgrade next day shipping. My charge was $99.00 plus $119.90 shipping and handling.

On 06/23/12, I called to cancle the order. I was told that I couldn't because it was already shipped but I could return it for a full refund, minus shipping.

On 06/24/12, I received a partial order. I was missing, 1- 9" perfectgreen frying pan, 2- 10.5" perfectgreen frying pans, 1- precision cooktop and 2- ultimate cookware sets.

On 07/31/12, I received another partial order. 1- 10.5" perfectgreen frying pan, 1-ultimate cookware set and the other precision cooktop.

On 08/01/12, I had an unauthorized charge of $79.00 made to my credit card by Precision Cooktop.

On 06/22/12, I paid in full, so I called my credit card company and informed them of the unauthorized charge. I also, called Precision Cooktop @ 1(855)742-2665. My first of 7 phone calls that I left messages that have not been returned. I have left messages with my order number, name and the unauthorized charge and the items still missing from my order.