Prestige Portraits Ridiculous pricing, order options, cannot add to orders, and hard to work with, Internet

I ordered senior pictures from prestige. It has been the worst experince we have ever had with ordering pictures. The website is not clear on their descriptions and not easy to use at all! When I read the description of the package I was purchasing, it was understood that I was supposed to recieve a Cd with the pictures on it. But it did not say anywhere that you had to select the cd in order to recieve it. I have sent back multiple printed pictures to get a cd and it was such low resolution that the pictures looked terrible. I have just had to send back most of the printed pictures I had in order to have a higher resolution cd sent to me. I was not told the cd I was recieving was such low resolution. There is no way to buy just a cd by itself or even after ordering pictures to go back and purchase the cd to go along with it. I spent over $600 for the package and as far as I am concearned was a waste of money!!!