Complaint Review: Priceline, Priceline.com - Internet
- Priceline, Priceline.com priceline.com Internet U.S.A.
- Phone: 800-657-9168
- Web:
- Category: Bait-and-Switch
PricelPriceline, Priceline.com, Ivan With ID Code 5260082 Scam Artists, fraud, false advertising Internet
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I chose to use Priceline.com to book my romantic weekend getaway after seeing several very appealing TV ads recently. After choosing the pricebreaker option I found out I had purchased a hotel for $99 a night. That seems great, but here's the catch: after all booking fees, etc the total cost for my weekend get away was $237. I then looked on Travelocity.com where the same trip was going for $230 with a $20 Target gift card.
When I called the hotel the total cost was $223 with a $20 Target gift card. So while Priceline claims to offer the best deals I got stuck with the worst one possible. There was no deal on the hotel room I paid the same price I would have anywhere else, but more. I proceeded to call customer service where I was bounced around and finally spoke with a man named Ivan ID code 5260082. He began to inform me there was nothing he could do. I then asked to speak with management and he told me the only way I could contact them was by email.
I have since emailed management and after receiving a notice that I should be contact within 3 hours I am still waiting. It has been much longer than 3 hours. Nobody should use this company. Their ads are false advertising and they have ruined my weekend sticking me with an awful hotel nowhere near the area I wanted and they refuse to do anything to help me out.
Tiffany
Snellville, Georgia
U.S.A.
This report was posted on Ripoff Report on 02/10/2009 01:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/priceline-pricelinecom/internet/pricelpriceline-pricelinecom-ivan-with-id-code-5260082-scam-artists-fraud-false-adver-422523. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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