Report: #1230904

Complaint Review:

  • Submitted: Fri, May 22, 2015
  • Updated: Fri, May 22, 2015
  • Reported By: Andrew — Atlanta Georgia USA

    USA Refusal to refund hotel booking error Internet

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A hotel booking was made for Holiday Inn Express Greentree in Pittsburgh, PA. This booking was made with an additional day in error, from May 19 - May 23 instead of May 19 - May 22. The company,, refused to refund this error.

Lisa at Customer Service was nasty and completely unhelpful. I was not allowed to speak with a manager, and I was instead put on hold indefinitely to connect to a Customer Service Specialist. Priceline should not be allowed to continue this dishonest business practice.

This report was posted on Ripoff Report on 05/22/2015 10:55 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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