Privacy Matters 1-2-3 Took money out of my checking account without authorization. Internet

Went to my online checking account today to check any activity and found that "Privacy Matters Identity" had taken money out of my checking account without authorization. I hate these kind of internet fraud companies. It is not the first time something like this has happened to me. I have always gotten my money back but it has been a major aggravation to me and has caused me to go into overdraft more than once. I called them as soon as I saw it. I talked with Christina, employee ID#: 17334 and told her to put the money back today. She said it would take 2 days. I also got a confirmation email from them, canceling my membership, which I did not want, and did not authorize. I will see what happens. Usually, with B of A, I have to wait till the transaction is posted, not pending. Then I can file a report with the Bank. It takes about 5 days to come out of pending. So far haven't had a problem doing it that way. It is a good idea to file with the proper government agencies also, letting them know of the company.

Trexrider
San Mateo, California
U.S.A.