PRO BIKE KIT TERRIBLE CUSTOMER SERVICE-POOR-SLOW RESPONSE Internet

Fine..thats there business, what is TOTALLY UNACCEPTABLE and downright RUDE is that they send orders weeks go by you email them and they fail to respond back!? Yes I said fail to respond back. We have bought thousands of dollars of items from PBK but will probably take our business elsewhere pay a little more and get what we would say better service. It seems they have forgotten how they started when they used to serve a customer. Now getting an email back is harder than finding a bone marrow match. The only email you ever receive is after they process your order which automated. They also process your order in British pounds and their site shows all currencies but when you do the conversion its never exactly what you thought you were paying. Its not a lot of money but its off. They are not a bricks and mortar store and claim they wont price match!? So I ask anyone if you cannot get a response back and be treated like a customer, and you can find the same products online at at better price why shop there!? My advice use their site for what you want to buy and shop elsewhere. These people simply do not give a rats a**.