Report: #1396537

Complaint Review:

  • Submitted: Tue, August 29, 2017
  • Updated: Tue, August 29, 2017
  • Reported By: WRM — Reynoldsburg Ohio USA

    USA, Marvin & Sherry Customer Agents, Take your money, send no product,.then stop all communications. Internet only Internet

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Click here now.. serves as a ripoff or scam internet site designed to take your money but send no product. The site is impressive offering many types of computers and information about the computers that you would see on any site offering a particular computer.  Prices are less than what local stores offer - this is a come on, I sure. 

     There is claim to an address in West Nyack, NY - It is non existant. (try to google a map of it.)  No business phone number is noted, nor is there a name of any company officer.  Correspondance box is available, but not sure message actually go anywhere.

     On lower right is chat box, so Customer Service Agent Marvin, or Sherry (not their real names) may assist you.  If you are willing to use PayPal, a further discount is made to the pricing of the computer.  Moreover, the agent is more than willing to offer remote access, so as to control  what next takes place.  Multiple attempts are made to clear a payment to PayPal (at least this is what you are shown.)  They will try purchase an Amazon Gift card and send it to a mythical person at a tech company for the purchase. Then come back and say that didn't go through.  "Do you have another credit card (or debit card) that can be used?"  It seems fitting that the final attempt worked.

     Delivery of the item will take 5-10 business days.  Plenty of time for the payment to clear PayPal.  Within 24 hours notice in made, "Status the the item has been sent via mail." 

     After the supposed delivery date has passed, communication gets fuzzy and frustrating.  You use the chat box (which they control access to) because that's what worked before.  "The status of the item is marked sent," must be a very common reply to many who have been ripped off. 

     At this point I can hardly believe what has happened, or how foolish I feel.  Many lessons learned.  After writing this in hope to spare some other consumer(s) some misery, my next report will be to the State Dept of Commere, then Consumer Financial Portection Bureau, and the ears of my elderly friends with just enough computer knowledge to hang themselves.

This report was posted on Ripoff Report on 08/29/2017 03:02 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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