Professional Clean ( John Owner) ,Pro Clean dishonest Fraudluent billing, Phone harrassment, Endangering my familys health New Berlin Wisconsin

11-18-06 reps involved; Julie, Olympia, and owner John.The tech was not known.On this date pro clean came to our house 2.5 hrs late. They then tried to charge us $200 when we were quoted $39 and had a coupon to show. the problem was corrected, however, I am sure many other people have fallen for it. It was used with the bully tactic that they would not get the furniture clean without charging for the "extras".

They then used our personal equipment to mix unknown chemicals with, this was un known to us until the tech was leaving. we only caught this on accident because we thought he left his scoop behind, however it was our scoop and is use to make food and coffee with. I have no MSDS (material safety Data Sheets) on this product. My family was in danger of unwilingly consuming unknown Chemicals.

At this point I called Julie and told her not to process the payment, she assured me they would not, and the manager would call on Monday. Monday came and went without a phone call.

On tue 11-21-06 Olympia called and said we were out of line and if we stopped the payment she would continue to Charge our card even though it was unauthorized.The owner john then talked to me and began trying to intimidate me and swearing at me calling me names. I hung up, John then called back twice after I told him not to call my home and did the same. I then checked our account and it had been charged.

Loren
Milwaukee, Wisconsin
U.S.A.