Proquobooks - Amazon Marketplace Never shipped Nationwide

I ordered a book via amazon market place. My credit card was charged the day I ordered the book. After 2 weeks I had heard nothing so i contacted proquobooks through Amazon. I was told that the order had been "processed". I asked if the order had been shipped. I was told that it is Amazon's poliacy that the store has 21 days to get the book to me. (In other words processed does not mean they shipped the book.) After a month I contacted them through Amazon again and they would not confirm that they had shipped the book.


Because there is no hard and fast reply that the book has been shipped or not shipped Amazon will not help me get my money back. It is really a headache. It should not take 30 days for these guys to ship my order. They can not possiably be that busy.

Paul
Hoboken, New Jersey
U.S.A.