Prowinds kept my money, never sent merchandise, never responded to BBB Bloomington Internet

Ordered 5 Backun mouthpieces from Prowinds to try. I placed my order with them specifically because the website said that they had all of the mouthpieces in stock. I placed my order April 28th. 

After a few weeks went by and I hadn't heard anything, I called to check on my order. They only had two of the mouthpieces in stock, and were waiting to get the others shipped to them from Backun. They told me that it would take awhile because Backun had to make them before they could ship them to Prowinds (not sure if this is true), as they claimed Backun didn' have any in stock. 

I waited a few more weeks and still hadn't heard anything. Then I called to see if they could at least ship me the mouthpieces they actually had in stock. They did that. 

After waiting another week and still hearing nothing, I decided to send all the mouthpieces back. I didn't like the ones I tried, and who knows when the others would be coming. 

I called and told the person that I would just like to cancel the rest of my order, and send back the mouthpieces I had tried and didn't like. The person was very rude about this and said, "You don't want *any* of them?! What are we supposed to do with all those mouthpieces? Now we are stuck with them!" I said, "Okay. I'm shipping them back to you."

I sent them back and the shipment was signed by someone at Prowinds on the morning of June 25th. I never received a call or a refund for my $2,000. 

I finally called Prowinds again sometime around July 15th. I spoke to someone who said that he would check the warehouse to see what was up, as he didn't see any notes on my account about this matter. I waited a few days and then called him back because I hadn't heard back from him. This time he told me he left a message with the warehouse, but that the guy working there was gone that day, so he would email me the next day. 

July 24th, and I called Prowinds again. No one answered, so I left a message. 

I will never, ever order anything from this company again, and I would advise you to never order anything from them again. They have had my $2,000 for four months now. I would like it back. 

Update: It is now August 25th. The BBB has tried multiple times to contact the business, and has received no response. Just a few days away from the BBB marking the case as "closed" with never hearing from the business.