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Report: #116212

Complaint Review: PSI Seminars - Burnaby British Columbia

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  • Reported By: Burnaby British Columbia
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  • PSI Seminars Suite #3 - 7953 120th Street, Delta, B.C. V4C 6P6 Burnaby, British Columbia Canada

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During the summer, my fiance and I attended a PSI Basic seminar in Richmond. We both enjoyed the seminar, but at the end we where told that it was important to attend interviews after the seminar was over. These interviews turned out to be a sales pitch for more seminars, requiring me to sit toe to toe with a company representative, where I sat through some of the most high pressure sales I had ever experienced.

When he wouldn't take no for an answer, I got up and started for the door. At the back of the room was a whiteboard where you would put your name to whatever course you where signing up for, and between that and the door, was a gauntlet of more senior company representatives, who upon not seeing you sign your name, would know that the additional courses where declined. I was intercepted by two of them.

What I said was basically Out of my way as I headed for the door. My fiance was not so lucky. She was reduced to tears, which only increased the pressure, and gave in, signing up for a couple of courses.

Subsequent attempts to cancel resulted in one course being postponed. I became involved and over the last two weeks have attempted to get a refund from the company, but seem to keep getting referred to someone else who was out of town.

Today, after several phone calls to their head office in Surrey, I spoke to a manager, who after telling me that the person I need to talk to would be out of town for a week, told me their refund policy is they don't give refunds. He said that policy was written on the back of the contract my fiance signed.

At no time was she made aware there was no refund, and in fact, we where both told by company representatives before we took any courses that all courses had money back guarantees. My fiance is now out over $5000.00 If one where to sign up for all the courses, I believe that would put you around $15,000. We have since filed a complaint with the BBB.

If I can give anyone any advice is to get up and walk out of the interviews, or even better, not go at all. I have personally met unemployed people who have borrowed thousands to take these seminars. One person I know was convinced to take out a $30,000.00 demand loan without telling his wife! These people are more interested in separating you from your money that helping anyone.

Jim
Burnaby, British Columbia
Canada

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STOP! ..before you think about using the Better Business Bureau (BBB)... CLICK HERE to see how other consumers were victimized by the BBB's false or misleading information. Don't be fooled! It has been reported, when there are thousands of complaints and other investigations underway by authorities, the BBB has no choice but to finally give an UNsatisfactory rating to a BBB member business that is paying the BBB big membership fees every year. When a business is reported that is NOT a BBB member, BBB files WILL more likely show an UNsatisfactory rating, then reportedly shake down that company to become a member of the BBB. One positive thing about the BBB is, either way, if a business has an unsatisfactory rating with the BBB, you can be sure, the business is bad. But what about all those BBB member businesses that had complaints filed against them? Consumers never get to hear about them. What about the BBB advertising to the public? Is this a false and misleading perception they are giving about consumer confidence when dealing with a business? Click here to understand more of what consumers and business alike are saying about the BBB. You decide. ..Remember. The BBB membership is not earned, it's paid for!

This report was posted on Ripoff Report on 11/04/2004 08:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/psi-seminars/burnaby-british-columbia-v4c-6p6/psi-seminars-unscrupulous-ripoff-of-honest-people-burnaby-british-columbia-116212. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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0Employee/Owner

#6 Consumer Comment

Company Responsibility?

AUTHOR: Steve - (U.S.A.)

POSTED: Tuesday, May 06, 2008

How about the Company's responsibility?

PSI has no responsibilities when it comes to its victims. They take your money, destroy your lives and ruin peoples marriages. They take no responsibility whatsoever.

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#5 Consumer Comment

How about the Company's responsibility?

AUTHOR: Jim - (Canada)

POSTED: Tuesday, November 16, 2004

My fiancee has made a stand against these people, I am merely trying to get the word out. If she told me she would like to take the seminar, I would support her in that decision as well. Although these "salespeople" may not be paid representatives of the company, I understand that they are acting under direct instructions made by paid representatives of the company. I don't think this allows the company to wash its hands of anything these people say, particularly when the exchange happens "in house" at a company function.

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#4 UPDATE EX-employee responds

It's all about personal responsibility

AUTHOR: Aimee - (U.S.A.)

POSTED: Monday, November 15, 2004

I took the PSI Basic Seminar over 5 years ago, and worked for the Company for over 2 years.
The purpose of the seminar is for participants to begin to take personal responsibility for their own success and their lives- nothing more nothing less. I have met hundreds of people who have done the class and made very positive, life changes decisions as a result. I understand that occasionally people have a negative experience of the seminar. Particularly with regards to "high pressure sales, however I sincerely doubt that anyone conducting an interview like the one mentioned in this complaint woudl have any motive other than to support these individuals with making positive changes in their lives. Iknow the proccess used during these interviews and the person doing the interview was a graduate of the class,and volunteer- not even a paid sales person. My recomendation is for the fiance to make stand behind the decision sahe made- Not have this gentleman trying to tell her what to do. If she wants her money back- then she should be the one pursuing it. It seems to be that this particular guy is upset that his fiance made a decision he did not like, and he is trying to control her!
The PSI course is very valuable.

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#3 UPDATE EX-employee responds

It's all about personal responsibility

AUTHOR: Aimee - (U.S.A.)

POSTED: Monday, November 15, 2004

I took the PSI Basic Seminar over 5 years ago, and worked for the Company for over 2 years.
The purpose of the seminar is for participants to begin to take personal responsibility for their own success and their lives- nothing more nothing less. I have met hundreds of people who have done the class and made very positive, life changes decisions as a result. I understand that occasionally people have a negative experience of the seminar. Particularly with regards to "high pressure sales, however I sincerely doubt that anyone conducting an interview like the one mentioned in this complaint woudl have any motive other than to support these individuals with making positive changes in their lives. Iknow the proccess used during these interviews and the person doing the interview was a graduate of the class,and volunteer- not even a paid sales person. My recomendation is for the fiance to make stand behind the decision sahe made- Not have this gentleman trying to tell her what to do. If she wants her money back- then she should be the one pursuing it. It seems to be that this particular guy is upset that his fiance made a decision he did not like, and he is trying to control her!
The PSI course is very valuable.

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#2 UPDATE EX-employee responds

It's all about personal responsibility

AUTHOR: Aimee - (U.S.A.)

POSTED: Monday, November 15, 2004

I took the PSI Basic Seminar over 5 years ago, and worked for the Company for over 2 years.
The purpose of the seminar is for participants to begin to take personal responsibility for their own success and their lives- nothing more nothing less. I have met hundreds of people who have done the class and made very positive, life changes decisions as a result. I understand that occasionally people have a negative experience of the seminar. Particularly with regards to "high pressure sales, however I sincerely doubt that anyone conducting an interview like the one mentioned in this complaint woudl have any motive other than to support these individuals with making positive changes in their lives. Iknow the proccess used during these interviews and the person doing the interview was a graduate of the class,and volunteer- not even a paid sales person. My recomendation is for the fiance to make stand behind the decision sahe made- Not have this gentleman trying to tell her what to do. If she wants her money back- then she should be the one pursuing it. It seems to be that this particular guy is upset that his fiance made a decision he did not like, and he is trying to control her!
The PSI course is very valuable.

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#1 UPDATE EX-employee responds

It's all about personal responsibility

AUTHOR: Aimee - (U.S.A.)

POSTED: Monday, November 15, 2004

I took the PSI Basic Seminar over 5 years ago, and worked for the Company for over 2 years.
The purpose of the seminar is for participants to begin to take personal responsibility for their own success and their lives- nothing more nothing less. I have met hundreds of people who have done the class and made very positive, life changes decisions as a result. I understand that occasionally people have a negative experience of the seminar. Particularly with regards to "high pressure sales, however I sincerely doubt that anyone conducting an interview like the one mentioned in this complaint woudl have any motive other than to support these individuals with making positive changes in their lives. Iknow the proccess used during these interviews and the person doing the interview was a graduate of the class,and volunteer- not even a paid sales person. My recomendation is for the fiance to make stand behind the decision sahe made- Not have this gentleman trying to tell her what to do. If she wants her money back- then she should be the one pursuing it. It seems to be that this particular guy is upset that his fiance made a decision he did not like, and he is trying to control her!
The PSI course is very valuable.

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