Complaint Review: Pulte Homes - Castle Rock Colorado
- Pulte Homes Castle Rock, Colorado United States of America
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- Web: http://www.pulte.com/
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Pulte Homes denies claim to repair leaking roof due to inferior construction practices Castle Rock, Colorado
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I am writing to let everyone know how upset I am that Pulte Homes denied my claim to repair my roof, which is leaking due to inferior construction materials and practices. I bought my $400k home just a few years ago and it came with a 10 year structural warranty; to me if the roof fails within 10 years, it ought to be covered under the warranty; especially if it's sub standard construction materials and practices that is causing the problem. They say that water infiltration is only covered for 5 years and I'm just outside of that. Well, this is no good reason to deny my claim and blow me off! I am a Realtor in the Denver metro area and have sold other Pulte homes with the SAME PROBLEM. I have read other complaints on this website with the SAME ROOF PROBLEM. Pulte Homes needs to wake up and take care of their customers, because obviously there is a pattern here! If you are in the process of purchasing a Pulte home, I urge you to reconsider, because they talk a really good game, but when there is a problem they seem to try and do everything possible to deny your claim. Buyer Beware; Pulte has not stood behind the product they sold me at a premium price, and they likely won't stand behind the one they're selling you. I don't think this is how Bill Pulte envisioned things being handled; hopefully he steps in and makes it right!
This report was posted on Ripoff Report on 01/21/2010 01:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pulte-homes/castle-rock-colorado-80104/pulte-homes-denies-claim-to-repair-leaking-roof-due-to-inferior-construction-practices-ca-557970. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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