Pura Vida Bracelets Deceitful customer service, contact info and orders. La Jolla, CA Internet

 I am very disappointed and saddened to have to say how deceitful this company has been. Since placing a few orders with them since Black Friday, I was immediately charged, sent shipping confirmations, and items never showed up. On two different orders, I emailed them because it is impossible to get through to them via phone, and I received generic responses about looking into the orders, then confirming they were shipped, when indeed they were not according the their tracking numbers. They hadnt left the shipper yet. Lost in transit! They ask if they can reorder for me, but go on to tell me ALL of the items I ordered are now out of stock or back ordered! At this point I am mad because I have been charged, my orders tell customer service they have been processed and shipped, yet tracking says they have not, and now I can't get anything I originally wanted. I am sick over this because THESE ITEMS WERE GOING TO BE GIVEN TO GIRLS WHO ARE DYING AND ARE SICK!!!!!! ALL THEY ASKED FOR CHRISTMAS WAS PURA VIDA BRACELETS!!! On Tues. 12/8, I was able to get through to a Sharon in customer service, who said she could try and piece together all the items I had ordered. She 'seemed' to care to help me and said she finally had it all together and would ship all the bracelets out to me asap and the shipping confirmation would come as soon as we got off the phone. Guess what? I never got the shipping confirmation OR the bracelets! I am sad, mad, angry that this company has been so dishonest and hasn't followed through on anything! They need to be checked out and watched before they take advantage of anyone else. This Pura Vida is apopular bracelet company which cannot be trusted and has awful customer service. I will now try and demand my $ back. But it wasnt about the money in the first place, it was about giving bracelets to girls who won't be alive next Christmas!!!! Shame on you, Pura Vida Bracelets!!!! :(