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Report: #1148040

Complaint Review: Pure Green Garcinia - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Jessica12 — Martinsville Indiana
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  • Pure Green Garcinia Nationwide USA

Pure Green Garcinia Pure Green Garcinia contacted me after i had been looking at the product online. They said I could try a free trial. And then they would send me two more bottles the next two months. They charged me 9.95 for the product and then 5.00 shipping. When I called to cancel the next two shipments, they said that I couldn't, that I had to pay for the next two shipments of 44 dollars and whatever cents. I said I wanted to cancel because I have not lost any weight and gained 7 lbs. and refuse to pay 90$ for something that is not working for me. He said to call in two months to cancel because I can't since my first bottle was free. When it clearly showed that they charged me 9.95 in the email they sent me to confirm. And then 5.00 shipping! As a customer they told me I had the right to cancel at any time, but when I went to Cancel they flat out told me NO you CAN'T because you agreed to pay 44$ a bottle for the next two months after your "free" bottle. Complete crap! Nationwide

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After looking online on amazon.com for weight loss products, Pure Green Garcinia ha contacted me within 1 minute. They said I was "chosen" to try out the new drop form of the product. With a "free" bottle for the first month. And that I could cancel the next two shipments of the product of $44 and some odd cents at any time. 

They first off charged me $9.95 for the bottle and $5.00 for the shipping. And an extra $2 for the workout DVD. After using the product for 3 weeks I have gained 7 lbs and they guarantee a total of up to 17 lbs of weight loss within the first 3 Weeks. 

So I called to cancel the next two shipments of the product of $44 because I was not satisfied. The customer service rep. Was rude as could be telling me I probably just haven't used it right or used it long enough to work. I told him, why would I want to pay an additional $90 for something that doesn't work for me!? He replied with, we'll call us back in 2 months and we will cancel the fourth bottle. I do not want even the second bottle to begin with! So again I told him I do not want this product! And he basically told me I have no choice. I do have a choice!

I was told at any time I wanted to cancel my order I could! I'm not asking for my money back! I just don't want to pay anymore for something that isn't right for me! he was rude a could be and he was the third person I had to talk to because they kept hanging up on me.

This report was posted on Ripoff Report on 05/19/2014 05:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pure-green-garcinia/nationwide/pure-green-garcinia-pure-green-garcinia-contacted-me-after-i-had-been-looking-at-the-prod-1148040. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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