Report: #1321388

Complaint Review: Pure Health Discounts - Internet

  • Submitted:
  • Updated:
  • Reported By: Robin — Phoenix Arizona USA
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  • Pure Health Discounts Internet USA

Pure Health Discounts Unable to locate order. Poor Customer Service. Very rude! Internet

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 I have ordered from this online business several times. However, most recently, I placed an order for $437 for 35% food grade peroxide for our pool. The purchase was made on 7/29/16. I have not received a tracking email from this company, however, they did charge my account and remove the $437 on 7/31/16. I have attempted to contact their customer service on four different days and also sent an email but no one reached out to me. I finally spoke to a female today who said she was the owner. She could not pronounce my name correctly or spell it right to check their computer. I stated that I lived in Arizona, she reported back to me that I lived in California. She was not only no help in locating my order that I have already paid for, she then became very unpleasant and disconnected my call.

This report was posted on Ripoff Report on 08/08/2016 03:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pure-health-discounts/internet/pure-health-discounts-unable-to-locate-order-poor-customer-service-very-rude-internet-1321388. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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