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Report: #1272155

Complaint Review: Pure Life Green Coffee - Tampa Florida

  • Submitted:
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  • Reported By: Gayle — Chico California USA
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  • Pure Life Green Coffee PO Box 153201 Tampa, Florida USA

Pure Life Green Coffee This company is a HUGE rip off! DON'T sign up for a sample. They will screw you over. Tampa Florida

*Consumer Comment: You do give them your card # to get the sample

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I thought I was signing up for a free trial - and that was it.... Boy was I wrong.....

I don't know how they accessed my credit card and I truly believe I never gave it...  I would never do that to get a sample.

Suddenly I am getting shipments monthly.  I finally examine my credit cards and realize I am getting charged just over $160/month. WTF????

When I called the number on the bottle, it was for a UNIVERSITY!!!!  Really????  I finally found the website and called that number.  I was told then told I had the wrong number and they gave me the right number... WHEW.....

When I called I told the customer representative I kept receiving monthly shipments and didn't understand why.  The customer representative told me that because I didn't contact them within 30 days after requesting the sample, I was now receiving monthly shipments and she gave me the last four digits of the card I used.... HOW DID THEY GET THAT INFO?!  I never gave them that information.

When I told her to stop the shipments, the representative tried to convince me to reconsider and she would give me a 50% special.  I made is abundantly clear I was not interested and to just cancel the ongoing orders.  She then tried to convince me yet again to reconsider and she was giving me a "friends and family" pitch.  Again, I made it perfectly clear I was not interested.  I finally got her to stop the shipments and got my confirmation number.

I just hope shipments will really stop......

 

I am PRAYING a class action suit will come of this..... While I do care about the money I lost -  more importantly I do care that others don't get scammed like I did....  I am one who pays attention to fine print... these guys are pieces of **** to the max.....

 

This report was posted on Ripoff Report on 12/04/2015 07:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pure-life-green-coffee/tampa-florida-33684/pure-life-green-coffee-this-company-is-a-huge-rip-off-dont-sign-up-for-a-sample-they-1272155. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

You do give them your card # to get the sample

AUTHOR: tdraves580 - (USA)

POSTED: Monday, December 07, 2015

My mother and I both got samples from this company. You do have to pay them $1.00 to get the sample of coffee. You just forgot. If you look at your bank statement that month I'm sure you'll see the $1.00 charge. That's how they got your bank info.. And it does state that you have to call or email to cancel so you won't get anymore sent to you.

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