pure play online poker is amajor rip off Internet

i play online poker at this site so their ad promised if you join the players club for 24.95 per monthe you would recieve 165,000 play money each month and be able to play more tournaments  well i signed on and paid my money 2 times or 2 months and nere receieved anything i wrote about 30 times  they wont give ya aph to talk to anyone and whe i write saying why are you doing this and you dont return my emails they write back to tell me they have returned my emails check my spam  just treating me like adummy their response to that can make it but none others so i wrote explain to me  but they just send out that same computer generated email saying they did resapond but still wont answer my question they should be called lack of customer support so they have my money and i have nothing i even had to all a number to cancelll and it was all automated they are just a big rip off out fit