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Report: #1217476

Complaint Review: PURE YOUTH SOLUTIONS - Internet

  • Submitted:
  • Updated:
  • Reported By: Anna — NSW Australia
  • Author Not Confirmed What's this?
  • Why?
  • PURE YOUTH SOLUTIONS Internet USA

PURE YOUTH SOLUTIONS, DERMA ACTIVE, I suspect this is the same product, rebranded, as I went to re-order a sample of the Pure Youth Solutions It took me to the Derma Active product. I signed up for the trial bottle of Pure Youth Solutions for $4.99, when ordered I did not receive a confirmation email, nor any disclaimers displayed at time of payment, I was initially charged $138, not the $4.99 as advertised, when product was delivered, weeks after ordering, it arrived without an invoice, no disclaimers or instructions. Internet

*Author of original report: $138.00 Should be $128.61

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I signed up for the trial offer of Pure Youth Solutions for a cost of $4.99 freight  around the 12 January 2015.

I was not charged for the $4.99 freight, instead I was charged $128.61 on the 28 February 2015.  I note that I did not receive any confirmation email for the purchase from the supplier, nor any documentation with the delivery of the product, nor was there any disclaimers posted on the order/payment page at time of purchase.

This is unacceptable, and a ripp off.  I have tried to contact these people, which is nearly impossible, I have tried to send an email through the new dermaactivecream.com. webpage, it does not send through.

Please becareful with the "only pay freight offer" as this is a ripp off, they take your card details & take the money out regardless, you do not get anything for free, it's a way of them stealing your money.

 

This report was posted on Ripoff Report on 03/22/2015 06:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pure-youth-solutions/internet/pure-youth-solutions-derma-active-i-suspect-this-is-the-same-product-rebranded-as-i-w-1217476. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

$138.00 Should be $128.61

AUTHOR: - ()

POSTED: Sunday, March 22, 2015

My apologies, In some sections of the report, I incorrectly stated the amount I paid for the product, it should be $128.61, not $138.00 as previously stated.

 

Regards

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