Complaint Review: Purecell & Dermasoft - Internet
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- Author Not Confirmed
- Purecell & Dermasoft Internet USA
- Phone:
- Web:
- Category: Unusual Rip-Off
Purecell & Dermasoft Purecell & Dermasoft not legit with customers Santa Ana Ca
*UPDATE Employee: Response for Louise
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I ordered a FREE trial of Purecell & Dermasoft together at $4.95 each for shipping and handling and learned by an internet complaint that I would automatically be deducted $89.95 a month for the products. I immediately cled the company and told them that there was no where on the free trial offer where it said that you would e billed. I told them to IMMEDIATELY cancel the product and Pure Cell eye therapy did cancel and send me an email confirming it, however Ihad to call another number for Dermasoft who said I still had plenty of time to try the product and to call back in a few weeks. I immediately called my credit card company and they blocked the charges against them and reinstated a new card. BUYER BEWARE!!
This report was posted on Ripoff Report on 12/29/2016 11:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/purecell-dermasoft/internet/purecell-dermasoft-purecell-dermasoft-not-legit-with-customers-santa-ana-ca-1346584. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Response for Louise
AUTHOR: Try DermaSoft - (USA)
SUBMITTED: Friday, January 06, 2017
Dear Louise,
Our company, Dermasoft/PureCell strives to make sure that our customers are completely satisfied, therefore we take consumers input very seriously. Before customers commit to our 16 day free trial, our customers must affirm to and acknowledge the terms & conditions for our autoship program by marking the T&C check-boxes. In addition, you has been taken off recurring billing and will no longer be billed. Please feel free to contact us if you should have any further questions at admin@trydermasoft.com
Best regards,
Kyle R.
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